In recent years, with the rapid development of information technology, the combination of cloud computing, artificial intelligence, big data and other emerging technologies with various fields of the economy and society has become increasingly close, and digital transformation has become a necessary path for modern enterprises to enhance their core competitiveness and achieve high-quality development.
Digital transformation has a great impact on the survival and development of financial institutions, and it is of great significance for financial institutions to actively promote and implement digital transformation and explore the integrated development path of business and technology. Grasping the opportunities of the development of the digital economy, accelerating the digital transformation of the financial industry, and promoting the healthy development of the digital economy while preventing the risks that may occur in the digital transformation are all closely related to the development of the financial industry in the era of the digital economy.
Ztenith has provided strong assistance in the digital transformation process of Taikang Group , building the RPA robot automation system, developing the RPA control platform, and combining the top international RPA development and execution software to jointly create the entire automation robot ecosystem. Actively exploring the use of RPA technology to enhance Taikang Group's digital operation capability, using digital employees to replace manual labor to achieve all repetitive operations in daily work, saving labor costs while improving efficiency and quality, and reducing costs and increasing efficiency for the company's various business units.
The financial industry has accumulated a huge amount of basic data in its daily business, such as customer information data, transaction data, and market data, etc. It is crucial for the operation of financial enterprises to process the data quickly and maximize the value of these data. In the financial field, business processes are often complex, and staff need to switch back and forth between different systems to handle various types of form data. Data collection, splitting, merging and other work seems simple, but it is cumbersome and extremely time-consuming. The efficiency of manual operation varies from person to person, and there may also be a risk of human error. In addition, operational drawbacks such as insufficient process system automation, incomplete business monitoring, and weak data statistics and analysis capabilities are becoming more and more prominent. These pain points have given rise to the demand for RPA in financial companies.
At present, RPA robots have been practically applied in many scenarios of Taikang Group, and have achieved good results in improving efficiency and saving labor.
1. Automatic delivery of financial statements
Business Scenario Reduction: The financial business will push and send multiple types of statements, including cash flow statement and ageing analysis statement, to the target financial personnel under the sub-accounting set in each account period according to the demand of the accounting post under the sub-accounting set. According to the demanded reports, the corresponding reports are exported under the corresponding t-code of SAP according to the account period and the account set code, and then the exported reports are pushed to the target mailboxes, the matter request form of the financial basic operation platform, and the cloud disk. During the operation of this process, relevant business personnel need to process each account set separately and fill in the forms according to the regulations. Manual operation is time-consuming and cannot guarantee the standardization required for form filling.
RPA solution: RPA financial statement robot can automatically export system data to summarize the data and generate financial reports to improve the efficiency of financial data summary. The use of RPA robot for automatic delivery of financial statements only requires business personnel to manually collect and create a set of configuration tables, and then log in to the RPA control platform, in the RPA control platform, the set of configuration tables, export period and other business parameters entered into the robot. After the preparation is completed, click Start Execution, then the background controller will control the execution robot to log in the system and export the target report at the specified location according to the set instructions. Then follow the instructions to fill in the forms and send emails and upload the cloud disk. After completing the operation of all sets of accounts, the execution robot will take the initiative to notify the user of the completion of the process and attach the results of the operation. In this process, business personnel can control the process running in the center, observe the running status of the robot, etc., so that the whole process becomes more controllable.
Results: RPA Financial Statement Robot can save about 72 man-days of labor cost for the bank every month, which greatly reduces the bank's overall operating costs and improves the efficiency of business operations. At the same time the financial staff from the tedious work rescued, so that they have the opportunity to shift to more challenging work content, to achieve a higher level of work pursuits, but also through the transformation of the staff to promote the optimization of the overall talent structure, to bring greater benefits for the company.
2.Wealth management redemption
Business Scenario Reduction: In the financial system of the middle and back office of an enterprise, the fund management board is a very important part of it. Taikang Group has introduced a treasury management system in the process of digital construction. After the calculation of the treasury fund allocation model is completed, the approval process of the subscription or redemption of financial products will be automatically initiated according to the calculation results. When the approval flow is over, the responsible person of the corresponding asset management will, according to the information of the redemption instruction in the approval flow, log into the Internet bank of the corresponding account to manually carry out the redemption operation. However, due to the huge number of bank accounts under the group and the fact that these are regular and repetitive mechanical work, not only is the process cumbersome and time-consuming, but it also has a certain degree of risk of error.
RPA Solution: The RPA robot can automatically log into the Internet banking system and carry out financial redemption according to the designed instructions. Business personnel only need to start the process on demand, after the process begins to execute the RPA robot will automatically log into the Internet banking system according to the instructions of the corresponding account for the subscription and redemption of wealth management, in the process, the relevant business personnel can log into the RPA control center to observe the process of the operational status.
Results: The use of RPA digital staff can help the bank save about 240 man-days per month, which not only releases manpower, relieves the pressure of repetitive work, and enables human employees to engage in more valuable work, but also better realizes the automation, standardization, and standardization of the business process through the replacement of machines with human beings, and at the same time enhances the accuracy of the business work and effectively reduces the risk of operation.
